Last Updated: 25.12.2024


1. Data Controller
The data controller responsible for the processing of personal data on this website is:
Company Name: Lumovira
Address: CANT MONT S, SL Sant Bartomeu Street, 8
Contact Email: info@lumovira.com
For any questions or concerns regarding data processing, please contact us via the email address above.


2. Types of Data Collected
To provide services and ensure proper operation of the website, we collect the following data when users submit requests:

• Name
• Email Address
• Phone Number

Additionally, certain technical information may be collected automatically:

• IP Address
• Device type and browser details
• Pages visited on our website

This data is collected for communication purposes, improving user experience, and ensuring website functionality.


3. Purpose and Legal Basis for Data Processing
We process personal data for the following purposes:

1. Responding to Inquiries: To handle customer requests and communication (submitted via forms).
2. Marketing Communication: Sending updates about products and services (if consent is provided).
3. Technical Optimization: To analyze website traffic, detect technical issues, and enhance performance.

The legal basis for data processing is:

• User consent (Article 6(1)(a) GDPR)
• Performance of a contract or pre-contractual steps (Article 6(1)(b) GDPR)
• Legitimate interest in maintaining and optimizing the website (Article 6(1)(f) GDPR).

4. Data Recipients
We may share user data with the following categories of recipients:

• Hosting and IT Service Providers: For maintaining and operating the website.
• Marketing and Analytics Tools: For analyzing traffic and optimizing content.

All third-party service providers are GDPR-compliant and process data under strict confidentiality agreements.


5. Data Retention Period
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact form submissions: Stored for a maximum of 12 months.
• Technical data (IP, browser details): Stored for 6 months for performance and security purposes.

When data is no longer required, it will be securely deleted.


6. Cookies and Tracking Technologies
The Lumovira website uses cookies to improve user experience and analyze traffic. Cookies may include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: To analyze website performance and user behavior.

Users can manage cookie settings through their browser preferences.


7. User Rights
Under GDPR, you have the following rights regarding your personal data:

1. Right to Access: Request details of the personal data we hold about you.
2. Right to Rectification: Request correction of inaccurate or incomplete data.
3. Right to Erasure: Request deletion of your personal data.
4. Right to Restrict Processing: Request limitation on how we process your data.
5. Right to Data Portability: Receive a copy of your data in a structured format.
6. Right to Object: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, contact us at info@lumovira.com.


8. International Data Transfers
All personal data is stored within the European Economic Area (EEA). We do not transfer data to countries outside the EEA unless necessary, and in such cases, we ensure compliance with GDPR using appropriate safeguards.


9. Security Measures
We implement appropriate technical and organizational measures to ensure the security of personal data, including encryption, secure servers, and restricted access protocols.


10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage users to review the policy periodically.


Contact Us:
If you have any questions about this Privacy Policy or our data processing practices, please contact us at info@lumovira.com.